Upon signing up, I was allocated the 20Mbps tariff and only paid Ksh 4500. Mawingu Internet offers its customers a few tiers priced as follows. This is driven by demand for cheap and quality internet,”. “Our strategy is to stay rural in counties like Wajir, Marsabit and Voi. Now, the company is expanding into the Western region and part of North Eastern with more set to get connected in the coming months. Kenya region: Nyeri, Embu, Meru, Karatina, Nanyuki, and other nearby towns. ![]() Initially, Mawingu was available in the Mt. Should these guys keep up the pace, we just might have a winner. This is a space that desperately needed some disruption as existing FTTH solutions in my town haven’t undertaken expansion drives since COVID. Reports have it that they’re targeting counties in this expansion drive after netting $9 million (Sh1.23 billion) in funding. See, the reason Mawingu is in my area to begin with is the company’s expansion drive they’re undertaking. Luckily, I still have my trusty Xiaomi Mi Router 4A Gigabit Edition on hand so a simple ethernet connection between the two routers ensures I still get to use my own hardware. It is 2023 and most of our devices support this 5GHz band. This means I am stuck with the 2.4GHz which does get a little crowded, especially at night leading to a lot of interference. All in all, not a lot of hassle but it’d be nice to have the option.Īlso, the Wi-Fi routers installed do not support the 5GHz band. Instead, I have to log into their self-service portal to do this. SSID and Password for my home wifi cannot be changed locally. These guys sorted it out in less than an hour. The field team is also pretty prompt when you have an issue, like the one time a kid decided to play target at my receiver and knocked it out of alignment. Other than Safaricom, what other company actually calls you back? I am a fan of this one. The customer care staff are really nice to deal with and should they not be in a position to help, they’ll call you back. Luckily, the wait times are pretty slim and I have almost always gotten connected to an agent in less than a minute. This is not a toll-free number, just like any other home internet solution. Mawingu Customer Care is accessible via their call center, +254111194000. I’d get around 11-13Mbps which is more than adequate for my needs. During off-peak hour, I got the advertised 20Mbps but this takes a little dip during peak hours of mid to late evening when expectedly, everyone is Netflix and chilling. The speeds are spot on as advertised for the most part. Of course, I don’t have the exact data for this one. In my month of service with Mawingu, I’d say the service got interrupted for around 30 minutes to an hour a day. Mawingu is a relatively new entrant into this space and as such, it might not be fair to hold them to the same reliability standards as more accomplished players like Safaricom. They came with their own tiny Wi-Fi router that works with this setup. The guys pulled up and installed a Ubiquiti receiver on the rooftop and ran a simple ethernet cable to another doohicky indoors that is connected to power. It doesn’t use traditional fiber-optic cables under the ground and instead, uses new cell towers mounted strategically around town, presumably on top of the tallest buildings or on cell towers. See, AirFiber is a brilliant idea if you think about it. I still don’t have the hard facts about the effective working distance from the base station but for my town, this isn’t a big concern. This requires a direct line of sight from their base station to work well. ![]() Mawingu uses AirFibre as its main mode of connection to customers. KES 4,500 for full installation and the first-month subscription for the 20Mbps package, show me a better deal. Marto was coincidentally in the neighborhood and he showed up at my doorstep to explain to me, a fellow techie, what the deal was with Mawingu Internet. I asked so many questions and got connected to the regional manager, Marto. I have had my fair share of frustrations with wannabe startups promising you solid internet speeds only to have you deal with glitchy services, ample downtimes, and a heavy heart so I was skeptical about it. Until a few weeks ago when some sales lady named Faith handed me a flyer from Mawingu Internet. I went from downloading and streaming all the content I could consume to rationing my data usage, prioritizing work, and playing with the little bandwidth I had left. I left Nairobi a few years ago and one of the perks I had to forfeit with that move is affordable high-quality unlimited internet. Safaricom is slashing prices for Safaricom Home Internet.Zuku Fiber service packages and prices in Kenya.
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